Studio Policies & Procedures
Studio Procecures:
- Students are strongly encouraged to preregister for class at least 30 mins before class time; walk-ins cannot be guaranteed space. Online reservations should be made at least 15 mins in advance.
- Please arrive to the studio no more than 15 minutes before class starts. The door will lock at the start of class and you will still be charged if not present.
- If you’re not coming to class, please remove yourself from the roster up to 30 minutes before class starts. No-shows and late cancellations (within 30 mins of class start time) will still be charged for class: for class pass holders, a class will be removed from your card and unlimited members will be charged a $5 fee.
- Please do not come into the studio if you are feeling unwell, or if you’ve been around someone with Covid; Get tested proactively; Be mindful if you’ve traveled to areas with large crowds, high Covid transmission rates, and/or low vaccination rates.
- Make sure that you have read and signed the NEW WAIVER *you will not be able to attend class until the waiver is complete.*
Late Cancellation and No-Show Fees:
- Please remove yourself from the class roster if you no longer plan on coming to class
- A late cancellation is any cancellation made within 30 minutes of the scheduled start time of class
- A no show is if you do not show up for class, or if you show up late for class and the doors are locked
- If you have a Class Pass, a class will be removed from your pass
- If you have an Unlimited Membership, you will be charged $5
Disclaimer
Class schedules, appointments, teachers and the prices of classes, passes, and products are subject to change. Please check our website for our most current offerings, and be sure to “Like” us on Facebook and follow us on Instagram for more information.
Privacy Policy
Rest assured your privacy is very important to us. Any personal information you choose to share with us will only be used to help us provide you with the highest quality services, products, and support. We will never share your personal or financial information with any outside parties.
Maximum Capacity Policy
In-studio classes have a set capacity, reflected in online registration numbers, to ensure all participants have personal space to practice comfortably. Participants are strongly encouraged to pre-register for class; walk-ins cannot be guaranteed space. The studio reserves the right to turn walk-ins away if the studio class is full.
Lost Item Policy
SoulShine Power Yoga will not be responsible for lost or stolen items under any circumstances, so we recommend you refrain from bringing valuables into the studio. We do, however, provide a ‘Lost and Found’ box for items students may leave behind, like yoga mats or water bottles. ‘Lost and Found’ items will either be donated or disposed of every 30 days.
Gift Cards Refund Policy
Gift cards are non-refundable and non-returnable. Sorry, no exceptions.
Cancellation and Refund Policy
Prepaid classes, private instruction, appointments and class passes are non-refundable, but they are transferable and shareable. If you do not show up for class, are late, or cancel within 30 minutes of class, you will still be charged. Classes and class passes are subject to limits of time – always check the expiration date!
Membership Cancellation & Refund Policy
Memberships are not shareable and are not transferable. Pre-paid memberships cannot be frozen or canceled. A Sustaining Membership ($99/mo) can be frozen for up to 30 days once per calendar year, and may be canceled after 6 months of use – both of those options require 30 days written notice. If a cancellation of a Sustaining Membership is made within 6 months of the initiation date, the cancellation will be subject to a $50 charge.
Studio Cancellation and Refund Policy
In the event that we need to cancel a class, appointment or other event such as a workshop, all those students who’ve registered and/or prepaid will be credited accordingly.
Retail Refund Policy
Products can be returned for a studio credit only (no refunds) within 14 days of purchase. The product must be in its original condition, unworn/unused in its original packaging
Ready to Make a Change?
Become a member of the SoulShine Community and get started with your yoga practice.
LOCATIONS
SoulShine Essex
1 Market Pl #16
Essex Junction, VT 05452
SoulShine Downtown Burlington
100 Church Street, 3rd Floor
Burlington, VT 05401
